I truly believe you are doing a dis-service to your customers if you are not discovering their needs prior to proposing a product or solution.
From cold calling, emails or face to face sales, do yourself a favor spend some time and think about fact finding questions related to your product that you can ask your customers in order to better serve them.
You will not only benefit from an increase in sales and customer satisfaction, but you will also learn how to improve your products and or services based on the feedback you will receive.
1 Peter 4:10 (NIV) Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace in its various forms.
If you think of your business as a form of service, you will love your customers and they will feel your love.
Much love, Team CWIB xx